IBM launches Sustainable Supplier Information Management offering
New consulting service is designed to track environmental standards, safety, cost, and performance.
David Greenfield -- Control Engineering, 11/2/2009
A new IBM consulting service is said to be able to help clients develop methods to collect, manage and analyze supplier information for energy use, environmental impact, quality, safety, cost, efficiency, and labor practices.
![]() IBM Corporate Social Responsibility |
"A [company with a] global supply chain with thousands of partners exposes a company to increased risk, waste, inefficiency, environmental impact and cost," said Eric Riddleberger, IBM's business strategy consulting global leader, who heads up the company's corporate social responsibility consulting efforts. "Being able to set sustainability standards and measure performance against them across such a large network is an enormous task."
Supply chain inefficiencies and inconsistent practices can cause excessive use of energy, water and materials, increased environmental impact, variances in quality, product safety concerns and poor labor practices. These can lead to increased cost, compliance issues, and disenfranchising key stakeholders, such as customers, shareholders, partners, and current and prospective employees, who care about these issues.
IBM estimates that, by using new technologies and processes to collect and analyze large amounts of information from across a company's supplier networks, companies can then apply uniform standards, measure compliance and performance, and take corrective action thereby potentially improving supply chain efficiency by a minimum of 8 to 12%, with corresponding reductions in cost, environmental impact, and risk.
But most companies are not equipped to do that kind of data collection and analysis, either within their own operations or across their supply chains, according to IBM. In its 2009 global survey on green and sustainability, 29% of the respondents said they aren't collecting any of this data at all from their supply chains. Eight in 10 aren't collecting supplier data for CO2 emissions and water usage, and six in 10 aren't checking supplier data for labor standards.
With these responses in mind, IBM's Sustainable Supplier Information Management offering is designed to help companies develop processes and systems for:
- Part number management, to ease part and product traceability;
- Process change management, to improve response and reduce costs
associated with changing requirements; - Supplier audit management, to ensure compliance on issues ranging
from cost and quality to business ethics and environmental practices; - Qualification management, to vet new suppliers for performance and
sustainability standards; - Supplier problem management, to ensure quick response when problems
arise; - Real-time quality management, to reduce cost, improve quality and
ensure continuity of supply; - Predictive quality management, using automated systems and virtual
supplier auditing to head off problems before they occur.
Access other Control Engineering content related to sustainable manufacturing:
- University of Kentucky increases contributions to sustainable manufacturing program
- Rockwell Automation announces sustainable manufacturing portfolio
- Lean and sustainable manufacturing: How the two are connected
- Edited by David Greenfield, editorial director
Control Engineering Sustainable Engineering News Desk


































