Wonderware names InSource “Wonderware Southeast” partner

-- Control Engineering, 2/14/2008

InSource Solutions, an independent Wonderware software distribution partner, has signed a distributor agreement to conduct business as Wonderware Southeast. Norm Thorlakson, Wonderware vice president of North American sales, said, “To best deliver successful results for customers who are utilizing Wonderware hardware and software solutions, it requires new technical and IT skills and new organization and consulting capabilities. We believe that InSource has the optimal skills and organizational structure to deliver.”

This “significantly closer operational connection,” said Thorlakson, grants the use of Wonderware branding for the company’s activities. “We welcome the restructure as a significant commitment to our ongoing joint business,” he added.

InSource and Wonderware have worked together successfully for over 11 years, according to Ann Croom, president of InSource Solutions. "We are confident that the new Star Plus agreement to do business as Wonderware Southeast will take our relationship the next logical step. We are excited about the possibilities of an even tighter working relationship," she said. Aaron Evans, InSource Solutions vice president, added, "Wonderware has provided some amazing technologies in the last few years and we have experienced tremendous growth as a result. But every indication is that the best is yet to come. Our customers have always thought of us as ‘the Wonderware guys.’ With the creation of our Wonderware Southeast business unit, we have made that a reality."

InSource Solutions will continue as the parent company. Three business units dedicated to helping manufacturing companies achieve intelligent productivity were created in response to market demand for complementary software, hardware, and consulting services. The organizational structure now includes: Wonderware Southeast, dedicated to sales and support of Wonderware software and hardware solutions in 12 southeastern and mid-Atlantic states and the District of Columbia; ATC Consulting, which will work with customers and system integration partners to successfully implement Wonderware real-time operations management projects; and I2 Infrastructure, which delivers industry-standard office IT infrastructure, such as computers, servers, networking, enclosures, and IT tools, to industrial environments.

Croom added, "As businesses become even more competitive in this increasingly global economy, customers are looking to us to provide a "seamless" experience. By that we mean, improved support, collaboration and communication” globally among Wonderware, Wonderware distributors, and our customers, she stated. "Doing business as Wonderware Southeast helps us bring our communications closer to real-time, so customers can get higher quality solutions and support, even quicker."

In other news, Wonderware signed the system integration group of pneumatic conveying systems manufacturer Cyclonaire Corp. as an authorized systems integrator. As part of its skill set, Cyclonaire adapts Windows-based HMI automation software for manufacturing systems. According to Joe Morris, Cyclonaire vice-president of sales and marketing, “We want to continue to add value to our bulk material handling systems and components by extending our control capabilities to include computer software that customers can use to manage information within their plants.”

Also see from Control Engineering:
Product Research: HMI Software: Steady Growth Ahead
HMI Software: Steady Growth Ahead