Business growth cited as most critical challenge in 2011

Companies should focus on quality to ensure profitable growth, global executives report in a study from The Conference Board.

07/25/2011


According to the results of The Conference Board CEO Challenge 2011, CEOs across the globe cite business growth as the most critical challenge they face. In this year’s survey, over 700 CEOs, presidents and chairmen from across geographies and industries identified the most pressing issues they face in today’s business environment.

More than ever before, business leaders are turning to new ideas, products, customers, and markets to fuel growth and drive innovation. However, a key to accelerated growth is the quality function.

According to a follow-up report to the CEO Challenge, Answering the 2011 CEO Challenge: Accelerating Growth Through Quality, global executives report that the quality function is uniquely positioned to accelerate growth through better execution and alignment. Quality also provides the voice of the customer that is critical for developing the innovative products and services that will sell in the marketplace.

The report is based on sessions from The Conference Board Quality Council, interviews and other research. The report is part of The Conference Board Council Perspectives series, which provides a unique look into the minds of senior executives from leading global organizations as they assess, analyze and develop ways to address critical issues. Members of the Quality Council include Alcoa, Bank of America, Johnson and Johnson, Nokia, Cisco, 3M, Hewlett-Packard, IBM, and others.

Quality management practices today go far beyond statistical tools and a quality assurance mentality. Council members report that quality deployment approaches are tightly linked to strategy, and take into account trends in globalization, customer sophistication, talent variability, environment and sustainability issues, as well as new communication channels. The report provides examples demonstrating the value of the various quality tools and techniques to drive growth, focusing on cost optimization, talent management, government regulation and innovation – which were also identified as highly ranked challenges by CEOs in The Conference Board survey. These include:

  • Strengthening end-to-end process management, systems thinking and agility.
  • Leveraging and defining quality in the context of driving growth.
  • The value of the quality professional as a catalyst for change.
  • Incorporating quality fundamentals in development plans for employees and leaders.
  • Developing and engaging employees to leverage growth.
  • Extending innovation throughout the organization.
  • Strengthening knowledge management for feedback on risk management decisions, performance management, and customer requirements and expectations. 

Today’s quality leader must not only contribute to operational efficiency, but also possess a macro view of the business – cutting across and linking functions, geographies, and business lines. A successful response to the challenges posed by CEOs draws from core quality fundamentals and a battery of tools, techniques, and practices applied thoughtfully and effectively. Today’s quality professional strengthens the alignment between the C-suite and their quality leaders, and can act as a critical partner for accomplishing the goals of the enterprise.

The Conference Board

www.conference-board.org

For other articles on sustainable engineering, see:

http://www.controleng.com/channels/sustainable-engineering.html and the links below.



No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
Each year, a panel of Control Engineering editors and industry expert judges select the System Integrator of the Year Award winners.
Control Engineering Leaders Under 40 identifies and gives recognition to young engineers who...
Learn more about methods used to ensure that the integration between the safety system and the process control...
Adding industrial toughness and reliability to Ethernet eGuide
Technological advances like multiple-in-multiple-out (MIMO) transmitting and receiving
Virtualization advice: 4 ways splitting servers can help manufacturing; Efficient motion controls; Fill the brain drain; Learn from the HART Plant of the Year
Two sides to process safety: Combining human and technical factors in your program; Preparing HMI graphics for migrations; Mechatronics and safety; Engineers' Choice Awards
Detecting security breaches: Forensic invenstigations depend on knowing your networks inside and out; Wireless workers; Opening robotic control; Product exclusive: Robust encoders
The Ask Control Engineering blog covers all aspects of automation, including motors, drives, sensors, motion control, machine control, and embedded systems.
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
News and comments from Control Engineering process industries editor, Peter Welander.
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
This is a blog from the trenches – written by engineers who are implementing and upgrading control systems every day across every industry.
Anthony Baker is a fictitious aggregation of experts from Callisto Integration, providing manufacturing consulting and systems integration.
Integrator Guide

Integrator Guide

Search the online Automation Integrator Guide
 

Create New Listing

Visit the System Integrators page to view past winners of Control Engineering's System Integrator of the Year Award and learn how to enter the competition. You will also find more information on system integrators and Control System Integrators Association.

Case Study Database

Case Study Database

Get more exposure for your case study by uploading it to the Control Engineering case study database, where end-users can identify relevant solutions and explore what the experts are doing to effectively implement a variety of technology and productivity related projects.

These case studies provide examples of how knowledgeable solution providers have used technology, processes and people to create effective and successful implementations in real-world situations. Case studies can be completed by filling out a simple online form where you can outline the project title, abstract, and full story in 1500 words or less; upload photos, videos and a logo.

Click here to visit the Case Study Database and upload your case study.