In an in-depth video discussion, the three consider the balance of technical vs. business skills as a factor ensuring success with customer projects.
Leaders from the three Control Engineering winning system integrator firms for 2013: Sam Hoff, Patti Engineering; Jerry Smith, Integrity Integration Resources; and Todd Williams, SAIC Energy, Environment & Infrastructure, talk to Vance VanDoren about the importance of certification, both from a technical and business side. Should a customer look for an integrator certified by a specific equipment supplier? What should that kind of certification involve? Are well-defined business systems as critical as technical skills? The conversation will help provide useful insights if you are considering launching an automation project.