As you will find discussed in the Control Engineering eGuide, Human Factors and the Impact on Plant Safety, indications are that human beings are responsible for up to half the abnormal situations in process plants.
Moreover, those studies suggest that process industries in the U.S. lose more than $20 billion annually as a result. In spite of these statistics, most process plants depend heavily on operator intervention during critical operational phases (e.g., startup, shutdown) and when things start going wrong.
This eGuide contains a series of articles and videos that considers theoretical and practical; immediate needs and a look into the future. All aim at better processes through better people with articles like the following: