Belden backs up wireless products with services

After introducing wireless capabilities earlier this year Belden announced a "comprehensive support program designed to ensure that the Belden Wireless Solution meets the ongoing needs of end users, and serves to protect their Wireless LAN infrastructure and investment."

12/13/2007


After introducing wireless capabilities earlier this year Belden announced a "comprehensive support program designed to ensure that the Belden Wireless Solution meets the ongoing needs of end users, and serves to protect their Wireless LAN infrastructure and investment."

The Belden Wireless Solution Support Program consists of two levels of service/support:

The Standard Warranty and Technical Support program guarantees the system hardware for a 12-month period and the system software for 90 days from the date of shipment to the system integrator or end user. In addition, the Standard Warranty provides Technical Support via telephone or email for the first six months of Belden Wireless Solution ownership.

The ActiveTac Extended Service Program provides a hardware warranty of up to three years, as well as a next business day (NBD) Advanced Hardware Replacement Policy for any system hardware that may be required. The program provides for timely download of all system software patches and updates, a preferred rate on all Belden Professional Services, and Technical Support via telephone or email for the duration of the end user's ActiveTAC Extended Service Program. Services are offered at discounted rates.

Among the Professional Services offered are wireless system design and planning services, site surveys (although minimal RF planning is said to be required with the Belden Wireless Solution), consulting, review of specifications, system integration, troubleshooting, and security assessments.

See also:
Wireless: Integrated RFID, asset tracking for Belden
Belden to buy Hirschmann, citing Ethernet, wireless, fiber-optics allure

Belden



Control Engineering
Products
( Register here and scroll down to select your choice of eNewsletters free .)





No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
The System Integrator Giants program lists the top 100 system integrators among companies listed in CFE Media's Global System Integrator Database.
Each year, a panel of Control Engineering and Plant Engineering editors and industry expert judges select the System Integrator of the Year Award winners in three categories.
This eGuide illustrates solutions, applications and benefits of machine vision systems.
Learn how to increase device reliability in harsh environments and decrease unplanned system downtime.
This eGuide contains a series of articles and videos that considers theoretical and practical; immediate needs and a look into the future.
Controller programming; Safety networks; Enclosure design; Power quality; Safety integrity levels; Increasing process efficiency
Additive manufacturing benefits; HMI and sensor tips; System integrator advice; Innovations from the industry
Robotic safety, collaboration, standards; DCS migration tips; IT/OT convergence; 2017 Control Engineering Salary and Career Survey
Featured articles highlight technologies that enable the Industrial Internet of Things, IIoT-related products and strategies to get data more easily to the user.
This article collection contains several articles on how automation and controls are helping human-machine interface (HMI) hardware and software advance.
This digital report will explore several aspects of how IIoT will transform manufacturing in the coming years.

Find and connect with the most suitable service provider for your unique application. Start searching the Global System Integrator Database Now!

Infrastructure for natural gas expansion; Artificial lift methods; Disruptive technology and fugitive gas emissions
Mobility as the means to offshore innovation; Preventing another Deepwater Horizon; ROVs as subsea robots; SCADA and the radio spectrum
Future of oil and gas projects; Reservoir models; The importance of SCADA to oil and gas
Automation Engineer; Wood Group
System Integrator; Cross Integrated Systems Group
Jose S. Vasquez, Jr.
Fire & Life Safety Engineer; Technip USA Inc.
This course focuses on climate analysis, appropriateness of cooling system selection, and combining cooling systems.
This course will help identify and reveal electrical hazards and identify the solutions to implementing and maintaining a safe work environment.
This course explains how maintaining power and communication systems through emergency power-generation systems is critical.
click me