C.A. Litzler Co. selects ei3 for on-line 24x7 technical support


Montvale, N.J. and Cleveland, O. - ei3 Corp ., a provider of real time engineering and web-enabled data acquisition and reporting software, announced July 10 that it will provide 24x7 real time engineering support to customers of C.A. Litzler Co., Inc ., a producer of continuous processing ovens and systems. In the event of a process line problem, Litzler customers will receive technical support from ei3's operations center, which is staffed with a team of qualified engineers. A direct connection to customers' process machine controls enables ei3's engineers to troubleshoot and solve process line problems as quickly and efficiently as if a Litzler engineer were onsite at the customer's facility.

''Optimizing equipment performance of web converters is the cornerstone of our success,'' said Brett Smith, ceo of ei3. ''Our experience and expertise expands Litzler's existing service organization to provide a comprehensive response to customer needs.''

''This new 24x7 service offering underscores our commitment to the ongoing operational success of every customer,'' said Matthew Litzler, president at C.A. Litzler Co. ''Partnering with ei3 enables us to provide a level of service that is equal in quality and effectiveness to that of our equipment, giving us and our customers an all-around competitive advantage.''

In addition to 24x7 engineering support, ei3 offers a suite of productivity tools that monitor, support, analyze, archive, and manage process line activity to maximize manufacturing productivity and performance. Delivered as hosted applications, ei3's services minimize expenses, while providing new ways for manufacturers to maximize output, quality and performance.

Control Engineering Daily News Desk
Gary A. Mintchell, senior editor

No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
The System Integrator Giants program lists the top 100 system integrators among companies listed in CFE Media's Global System Integrator Database.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
This eGuide illustrates solutions, applications and benefits of machine vision systems.
Learn how to increase device reliability in harsh environments and decrease unplanned system downtime.
This eGuide contains a series of articles and videos that considers theoretical and practical; immediate needs and a look into the future.
Sensor-to-cloud interoperability; PID and digital control efficiency; Alarm management system design; Automotive industry advances
Make Big Data and Industrial Internet of Things work for you, 2017 Engineers' Choice Finalists, Avoid control design pitfalls, Managing IIoT processes
Engineering Leaders Under 40; System integration improving packaging operation; Process sensing; PID velocity; Cybersecurity and functional safety
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.

Find and connect with the most suitable service provider for your unique application. Start searching the Global System Integrator Database Now!

SCADA at the junction, Managing risk through maintenance, Moving at the speed of data
Flexible offshore fire protection; Big Data's impact on operations; Bridging the skills gap; Identifying security risks
The digital oilfield: Utilizing Big Data can yield big savings; Virtualization a real solution; Tracking SIS performance
click me