CSIA breaks growth record with 200 members; expands services

Exton, PA—The Control and Information System Integrators Association (CSIA) reported Aug. 27 that it surpassed 200 members with the largest six-month growth period in its history during the first half of 2003. This growth was spurred, not only by new U.S. members, but also by integrators joining from around the world.


Exton, PA— The Control and Information System Integrators Association (CSIA) reported Aug. 27 that it surpassed 200 members with the largest six-month growth period in its history during the first half of 2003. This growth was spurred, not only by new U.S. members, but also by integrators joining from around the world. These included associate members, which are companies that manufacture and market industrial automation products, control hardware and software to integrators, and participant members, which are small or recent start-up integration firms that don’t yet qualify as regular members.

“We’re growing bigger, getting better, and going beyond,” says Norman O’Leary, CSIA’s executive director, in his annual report to CSIA’s members. “We passed the 200-member milestone, but more importantly also got closer to completing our Gold Tier of‘Registered Members,’ which reflects a total of 50 members in this group.”

To earn Registered Member status, a company must pass an intensive audit process that measures their performance against benchmarking criteria in six business areas: general management, human resources, project management, quality management, financial management, and business development. A seventh area, technical management, was added earlier this year, and is being included in the overall registration process.

CSIA adds that its registration program provides manufacturers with an important management tool for evaluating and selecting control and information system integrators. The Registered Member program has gained recognition from end-users, automation product manufacturers, professional associations, and the major control and information media.

“Reflecting a commitment by the association’s directors, CSIA has added a series of new services for its members, offerings,” said O’Leary, “ that add inestimable value to membership.” Services offered to members for the first time during 2003 include:

  • Property/casualty insurance and employee health benefits programs;

  • Customer satisfaction measurement system;

  • Free system integration-related legal consultations;

  • Web-based bulletin board for information exchange;

  • Publication of a list of common contract terms and conditions; and

  • Availability of CSIA’s newly formed Business Resources Committee, which will provide a virtual library of information specifically geared to control and information system integrators.

“In 2004, CSIA will begin its second decade as the driving force for control system integration,” says O’Leary summarized, “with a renewed mission of using our position as the premier organization for independent control and information system integrators to:

  • Improve the business skills of our members;

  • Help integration firms of all sizes, engineering specialties, product experience, and industry knowledge share their collective business wisdom to help control their individual destinies;

  • Provide a forum for members to discuss common business issues;

  • Enhance the professionalism of independent control and information system integrators; and

  • Communicate the resultant benefits to the broad business community.”

Control Engineering Daily News Desk
Jim Montague, news editor

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