Multinational assistance: Sterling Commerce expands global alliance with Infosys

In today’s volatile economy, manufacturers need partners who can solve a variety of problems. Further, multinational companies must gain greater information technology (IT) efficiencies. It all requires collaboration across business communities, processes, and people. An expanded alliance seeks to deliver the right capabilities and blend of technology and process expertise to the manufacturing industry, among others.

12/08/2008



Sterling Commerce, an AT&T company, and Infosys Technologies Ltd . are expanding their global alliance to target customers multiple industries to enable greater information technology (IT) efficiencies and business results through seamless collaboration among business communities, processes, people and technology.

The new global partnership expands a relationship between the two companies that has existed for more than a decade. Sterling Commerce and Infosys have transformed its customers’ business processes to improve flexibility and effectiveness. Infosys’ large-scale implementation expertise and world-class global delivery capabilities have led to highly successful Sterling Commerce solution implementations.

Sterling Commerce provides solutions for enterprise integration, multi-enterprise integration, payments management, selling, and fulfillment that help companies achieve higher levels of performance by optimizing their business communities, processes, and technologies.

One customer who has benefitted from this relationship is Lifetouch , the largest employee-owned photography company in the world. According to Jay Drayton, senior director of Information Systems and Applications at Lifetouch National School Studios, “Lifetouch has undertaken a broad initiative to enhance its ability to better understand its customers. The company has implemented Sterling Selling and Fulfillment Suite to get a single view of its customers on the selling side and a single view of order pipelines, inventory of images and lab capacity on the fulfillment side, leveraging Infosys consultants on the implementation. Together, Sterling Commerce and Infosys delivered the domain expertise in retail and manufacturing we needed to create a world-class solution. We were able to implement this‘game-changing’ software while still maintaining our high customer service levels.”

“This extension of our successful relationship comes at a time when clients are looking for companies to work together to deliver the value they need out of their existing systems. With the largest number of consultants trained on Sterling Commerce technology in the field, Infosys is already providing deep domain and industry expertise to Sterling Commerce customers,” says C. Kakal, senior VP of enterprise solutions at Infosys Technologies. “For this reason, our work with Sterling Commerce has been growing at nearly 23 percent annually over the past five years and is a key contributor in enabling Infosys to expand its presence in the e-commerce and supply chain management markets.”



Related links:



Sterling effort: Electrical connectors company progresses from e-catalog to e-commerce excellence





The perfect order: Ranking gives Sterling Commerce leader status over Oracle, SAP, Microsoft, Amdocs

























No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
Each year, a panel of Control Engineering editors and industry expert judges select the System Integrator of the Year Award winners.
Control Engineering Leaders Under 40 identifies and gives recognition to young engineers who...
Learn more about methods used to ensure that the integration between the safety system and the process control...
Adding industrial toughness and reliability to Ethernet eGuide
Technological advances like multiple-in-multiple-out (MIMO) transmitting and receiving
Big plans for small nuclear reactors: Simpler, safer control designs; Smarter manufacturing; Industrial cloud; Mobile HMI; Controls convergence
Virtualization advice: 4 ways splitting servers can help manufacturing; Efficient motion controls; Fill the brain drain; Learn from the HART Plant of the Year
Two sides to process safety: Combining human and technical factors in your program; Preparing HMI graphics for migrations; Mechatronics and safety; Engineers' Choice Awards
The Ask Control Engineering blog covers all aspects of automation, including motors, drives, sensors, motion control, machine control, and embedded systems.
Join this ongoing discussion of machine guarding topics, including solutions assessments, regulatory compliance, gap analysis...
News and comments from Control Engineering process industries editor, Peter Welander.
IMS Research, recently acquired by IHS Inc., is a leading independent supplier of market research and consultancy to the global electronics industry.
This is a blog from the trenches – written by engineers who are implementing and upgrading control systems every day across every industry.
Anthony Baker is a fictitious aggregation of experts from Callisto Integration, providing manufacturing consulting and systems integration.
Integrator Guide

Integrator Guide

Search the online Automation Integrator Guide
 

Create New Listing

Visit the System Integrators page to view past winners of Control Engineering's System Integrator of the Year Award and learn how to enter the competition. You will also find more information on system integrators and Control System Integrators Association.

Case Study Database

Case Study Database

Get more exposure for your case study by uploading it to the Control Engineering case study database, where end-users can identify relevant solutions and explore what the experts are doing to effectively implement a variety of technology and productivity related projects.

These case studies provide examples of how knowledgeable solution providers have used technology, processes and people to create effective and successful implementations in real-world situations. Case studies can be completed by filling out a simple online form where you can outline the project title, abstract, and full story in 1500 words or less; upload photos, videos and a logo.

Click here to visit the Case Study Database and upload your case study.