Rockwell provides papermaker with In.Site continuous support

Cleveland, OH-Rockwell Automation Global Manufacturing Solutions announced Oct. 10 that Finch, Pruyn & Co., a leading provider of papers for marketing, book publishing, and business office uses, has started using Rockwell's recently introduced In.Site continuous support services.


Cleveland, OH— Rockwell Automation Global Manufacturing Solutions s of process line activity; advanced web-enabled tools; and troubleshooting support from trained process engineers to enhance performance of its most profitable, bonded specialty paper process line.

The new service will help Finch Paper cut costs and decrease time-to-market, while improving total operational efficiency. It expects to see a complete return on investment of the newly deployed solution within three months.

"We are pleased to extend the scope of our relationship with Rockwell to include services that will significantly shorten the length and frequency of downtime events on our most profitable line," says John Zak, Finch Paper's drive specialist. "Using real-time remote process monitoring services, Rockwell's highly-qualified 'virtual' engineers provide fast, efficient, around-the-clock process line problem resolution. This will free our plant staff to focus on maintenance and improvement projects."

Scott Lapcewich, Rockwell's product services director, adds that, "In.Site services will not only reduce downtime and costs for Finch Paper, but they will also provide the company with significant top-line benefits, such as improved performance, profits, and product quality. This new contract with Finch Paper demonstrates the value of In.Site as a tool to gain a competitive advantage in key process industries such as paper manufacturing."

Provided by directly connecting Rockwell's command center to Finch Paper's process systems, In.Site Continuous Process System Monitoring services also deliver:

  • Deviation Monitor compares current production conditions to pre-defined quality benchmarks, to ensure optimal performance. Plant staff members are alerted when production conditions fall outside pre-defined quality standards.

  • OEE Monitor provides access to current process line data and Overall Equipment Effectiveness calculations giving up-to-the-minute data and historical trends that identify opportunities for productivity improvements.

  • Case Manager stores all support information in a case management database, so that solutions can be referenced in the future to solve problems on different process lines, prevent recurring problems, and train additional operators.

  • Recovery, a backup and restore service, ensures recovery of critical process system software and machine settings in the event of an unexpected loss or damage.

Control Engineering Daily News Desk
Gary A. Mintchell, senior editor

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