Security systems integrators unsure of IT distributors

A new report from IMS Research has found that almost 40% of North American security systems integrators would prefer to deal with IT distributors when purchasing their IP-based video surveillance products.


A new report from IMS Research, recently acquired by IHS Inc., has found that almost 40% of North American security systems integrators would prefer to deal with IT distributors when purchasing their IP-based video surveillance products. In Europe this figure surpasses 50% of systems integrators and installers.

Paul Bremner, market analyst at IMS Research comments, “While almost 40% of systems integrators would like to use IT distributors, there remains a large percentage that do not. The main concerns are that IT distributors have the knowledge about the networking part of the installation, but many still lack the knowledge of what lenses, housings or physical mounts to use. The other factor holding back many traditional systems integrators are the legacy security distributors where strong relationships exist and continue to persist.”

Another key finding from the research was that almost 80% of North American systems installers said they required better training from their suppliers of IP-based video surveillance products. Also topping the list of additional support required was telephone/web support, demo systems/materials and better software/SDKs(software development kits).

Bremner continues, “Systems installers have stated their requirements for better training, support, and demo systems. Many of these installers will only have taken a general training course for an overview of what the technology offers, while many still have had no formal training what so ever. This knowledge needs to be provided to installers, so that the installers feel more comfortable with IP systems.”

No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
The System Integrator Giants program lists the top 100 system integrators among companies listed in CFE Media's Global System Integrator Database.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
This eGuide illustrates solutions, applications and benefits of machine vision systems.
Learn how to increase device reliability in harsh environments and decrease unplanned system downtime.
This eGuide contains a series of articles and videos that considers theoretical and practical; immediate needs and a look into the future.
Choosing controllers: PLCs, PACs, IPCs, DCS? What's best for your application?; Wireless trends; Design, integration; Manufacturing Day; Product Exclusive
Variable speed drives: Smooth, efficient, electrically quite motion control; Process control upgrades; Mobile intelligence; Product finalists: Vote now; Product Exclusives
Machine design tips: Pneumatic or electric; Software upgrades; Ethernet advantages; Additive manufacturing; Engineering Leaders; Product exclusives: PLC, HMI, IO
This article collection contains the 5 most referenced articles on improving the use of PID.
Learn how Industry 4.0 adds supply chain efficiency, optimizes pricing, improves quality, and more.

Find and connect with the most suitable service provider for your unique application. Start searching the Global System Integrator Database Now!

Cyber security cost-efficient for industrial control systems; Extracting full value from operational data; Managing cyber security risks
Drilling for Big Data: Managing the flow of information; Big data drilldown series: Challenge and opportunity; OT to IT: Creating a circle of improvement; Industry loses best workers, again
Pipeline vulnerabilities? Securing hydrocarbon transit; Predictive analytics hit the mainstream; Dirty pipelines decrease flow, production—pig your line; Ensuring pipeline physical and cyber security