Smart service: Syclo teams with SAP for mobile asset and service management solutions

A new partnership gives manufacturer maintenance and service technicians remote access to the SAP Business Suite and Syclo’s package of field service and enterprise asset management solutions.<br/>

04/01/2009


Mobile platforms specialist Syclo reports an agreement focused on applications that enable maintenance and service technicians to access to SAP Business Suite
Syclo will extend the power of SAP Business Suite with the Syclo SMART Mobile Suite, a family of “Powered by SAP NetWeaver” applications for work order execution, operator rounds, time/attendance tracking, and materials management.


An extended partnership with Syclo is the third major step in SAP’s mission to co-innovate with industry-leading mobility providers.


According to Dieter Hässlein, an SAP VP for EAM, Sustainability and Mobile, “Syclo was a natural fit for our business because it is a recognized leader with proven mobile solutions for asset management and field service, tightly integrated to SAP Business Suite, and in use today by our customers.”
Terasen Gas , a Vancouver-based gas distribution utility, uses the Syclo solution integrated with various SAP applications to produce work orders and submit timesheets and payroll reports; as well as establish two-way, real-time updates on equipment status between field technicians and corporate headquarters.
“Syclo’s mobile applications allowed us to consolidate multiple mobile point solutions into just one platform, which will significantly lower our total cost of ownership, says David Legge, director of information technologies at Terasen Gas. “We can now provide our field technicians real-time access to historical and pending work on the assets, which in turn allows us to manage our field workforce activities much more effectively."





No comments
The Engineers' Choice Awards highlight some of the best new control, instrumentation and automation products as chosen by...
The System Integrator Giants program lists the top 100 system integrators among companies listed in CFE Media's Global System Integrator Database.
The Engineering Leaders Under 40 program identifies and gives recognition to young engineers who...
This eGuide illustrates solutions, applications and benefits of machine vision systems.
Learn how to increase device reliability in harsh environments and decrease unplanned system downtime.
This eGuide contains a series of articles and videos that considers theoretical and practical; immediate needs and a look into the future.
Big Data and IIoT value; Monitoring Big Data; Robotics safety standards and programming; Learning about PID
Motor specification guidelines; Understanding multivariable control; Improving a safety instrumented system; 2017 Engineers' Choice Award Winners
Selecting the best controller from several viewpoints; System integrator advice for the IIoT; TSN and real-time Ethernet; Questions to ask when selecting a VFD; Action items for an aging PLC/DCS
This digital report will explore several aspects of how IIoT will transform manufacturing in the coming years.
Motion control advances and solutions can help with machine control, automated control on assembly lines, integration of robotics and automation, and machine safety.
This article collection contains several articles on the Industrial Internet of Things (IIoT) and how it is transforming manufacturing.

Find and connect with the most suitable service provider for your unique application. Start searching the Global System Integrator Database Now!

Future of oil and gas projects; Reservoir models; The importance of SCADA to oil and gas
Big Data and bigger solutions; Tablet technologies; SCADA developments
SCADA at the junction, Managing risk through maintenance, Moving at the speed of data
Automation Engineer; Wood Group
System Integrator; Cross Integrated Systems Group
Jose S. Vasquez, Jr.
Fire & Life Safety Engineer; Technip USA Inc.
click me