Advanced remote monitoring suppliers collaborate to enhance capabilities

Yokogawa Corporation of America will provide value added services with NextNine Software Platform.
By Peter Welander December 18, 2009

Yokogawa Corporation of America, a provider of automated solutions to process industries, officially announced its collaboration with NextNine Service Automation. Together they will deliver Advanced Remote Monitoring Services (ARMS), a proactive remote monitoring service that they say permits users to focus their limited resources on their manufacturing process. Yokogawa will use NextNine’s Remote Product Service solutions to facilitate the service.

ARMS enables Yokogawa to monitor systems at the customer’s facility from a remote location. From there it can discover and diagnose problems, and securely conduct predictive and preventive maintenance activities. Yokogawa says its customers can now focus more of their resources on managing the manufacturing process, and can enjoy even greater reliability and productivity from their investments. Yokogawa is able to react to and solve problems more quickly and on a predictive basis as it provides these additional client services.

"We are pleased to offer our clients additional value through this service that allows them to augment a fully absorbed workforce by monitoring the health of their systems and permitting them to focus on their manufacturing processes" said Richard Gaas, VP of sales for Yokogawa. "In today’s economy, more than ever, our customers need to focus on maximizing the effective use of scarce resources, including their workforce. We believe the ARMS service helps them accomplish this with a rapid payback."

-Peter Welander, process industries editor,
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