Enterprise applications: Report shows quick decision making crucial
Boston, MA —The recently published “Intelligent performance management benchmark report” by Aberdeen revealed that volatility in the marketplace caused by rapidly changing market and economic conditions is the predominant pressure faced by 65% of manufacturing survey respondents. Response time can be the critical success factor in day-to-day decision making when change is the only constant.
The report concluded that best in class companies are 86% more likely to be able to take action on most exceptions within minutes or hours. Sixty-six percent are more likely to be able to use data extracted or derived from systems of record without manual manipulation and scrubbing. As a result, best in class companies have a 94% confidence level in the data they use for daily decision making.
The report found that decision makers need to be able to take action on exceptions and create new views of data quickly. Giving non-IT business users the ability to set up a view of desired data in a dashboard, query, or report could significantly reduce the lag time between identifying a need or resolving it, according to Cindy Jutras, vice president of enterprise application research for Aberdeen. The report also found that business professionals of best in class companies are 106% more likely to be able to set up new views of data within hours or minutes; for 26% or respondents, however, this is still not possible.
A complimentary copy of the report is available here .