Jarrett Watts, Watts & Co.

P+F invests by replacing old sensors

One of the most useful edges that companies can use to fight competitors is customer service. For instance, General Motors' Saturn Division (Spring Hill, TN) recently found that sensors on the machining and assembly line at its L-850 engine manufacturing facility were deteriorating too quickly. Another company, Pepperl+Fuchs (P+F, Twinsburg, OH), had purchased the original sensor supplier, Hone...