Renting process knowledge: i2 Technologies moves into the outsourcing business
Supply chain management software vendor i2 Technologies hopes to expand its process outsourcing business by publicizing the work being done in its Center for Supply Chain Operations Management.
Upon acquiring IBM ’s personal computer business, Lenovo decided to hand off supply chain management responsibilities to an outside specialist. Ultimately, it signed a contract with i2 Technologies —a company more commonly known as a supply chain management software vendor.
Now i2 hopes to expand its process outsourcing business by publicizing the work being done in its Center for Supply Chain Operations Management.
antly be monitored and adjusted to market conditions. In our experience, when customers hand us the keys and tell us to drive, we take them where they want to go—sometimes faster than they thought possible. Our rich heritage of supply chain innovation, backed by more than 1,000 supply chain implementations and some of the world’s most intelligent supply chain minds, allows us to provide customers a truly unique experience. We can enable them to focus on their business, while we run their supply chain operations.”
Chatterjee said i2 specialists use world-class software and services to closely monitor supply chain initiatives with a focus on continuously innovating new business processes to keep customers on the leading edge of their industries. Secure application hosting and working environments—in Dallas and Bangalore, India—enable i2 to keep customer information proprietary and safe, he added.
“Lenovo has been using i2’s Center for Supply Chain Operations Management over the past 12 months and it has been a key driver in our efforts to gain operational efficiency and improve customer experience,” said Lenovo VP of Global eCommerce Ajit Sivadasan. “i2 delivers a total business solution driving a superior customer experience through our Web channel—across all customer segments—and driving the efficiencies our business requires.”