Bradley Klenz, SAS Institute


Info Management January 1, 2001

Processing ‘One Version of Truth’ Improves User Confidence

Automation makes it easy to collect data, but is it the right data? Have key metrics been defined and are those metrics being monitored? Is reducing process variability the goal? Is data actually analyzed to gain information; or is data simply taking up a hefty chunk of storage space?Data accessibility is a major obstacle that must be overcome if the continuous improvement journey to achi...

By Bradley Klenz, SAS Institute
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