David P. Spencer, associate VP and Gerhard Plenert, Ph.D., senior principal, Infosys High Tech & Discrete Manufacturing unit

Win in the flat world: Apply lean principles across the IT organization

Lean, as a management methodology, receives wide-ranging attention for the improvements it generates. Developed by Toyota more than 40 years ago to standardize on a methodology for continuous improvement, lean has seen numerous iterations. Lean most often is defined as a systematic approach to identifying and eliminating waste (nonvalue-added activities) through continuous improvement by flowi...