Edward S. Pound, Mark L. Spearman, Factory Physics

The value-added fantasy: A strict focus on eliminating waste is not the best way to improve performance

The value-added fantasy is the perception that eliminating nonvalue-added activities will enable the most profitable performance for a supply chain. The reality is if companies truly want consistent performance improvement, they should focus on a practical, scientific approach for quantifying and controlling the elements of cycle times that drive performance.