Chuck Sherman, The Benham Companies, LLC

Ask questions, build credibility

Early in my career, I’d spend a substantial percentage of time performing on-site troubleshooting. To this day, it’s one of the more rewarding aspects of the job—an engineer’s crossword puzzle, if you wish. As a young buck, I was always worried the client was concerned about my ability to identify the problem, so I read anything and everything about my field I could get ...