Bison's executive vice president comments on the company's "Lean 2.0" journey, whose goal is to achieve level loading of the Illinois manufacturer's increased production capacity.
Rapid growth raises the specter of manufacturing scalability which, if not properly addressed, can quickly negate top line successes. Bison Gear & Engineering Corp. faced this challenge responded to it to ensure that desired customer satisfaction metrics were achieved.
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Bison Gear & Engineering Corp. designs and manufactures fractional horsepower electric motors, gearmotors and gear reducers used in industrial and commercial OEM applications worldwide. In three-minute online video, the company’s executive vice president, George Thomas, comments on Bison’s "Lean 2.0" journey, which includes integration of demand planning and master scheduling to achieve level loading of the Illinois manufacturer’s increased production capacity.
"At Bison, PRIDE means People Relentless in Delivering Excellence," says Thomas. "To ensure customers receive that excellence, Bison developed a three-element PRIDE rating to measure customer satisfaction. We’re focused not only on overall on-time delivery percentage, but also on the customer-centric metrics of change order acceptance rate and product approval rating in the field."
The Bison Gear video, "Changes in Manufacturing Raise the Bar," can be viewed on demand. Additonal information on Bison Gear can be found at www.BisonGear.com .
– Edited by Renee M. Robbins, managing editor, MBT www.mbtmag.com
