Online and in-line: SMBs will benefit from Siemens PLM resource center

In a new initiative, Siemens PLM Software shows customers how to reduce customer delivery by 50 percent, reduce engineering change orders by 40 percent, and save 30 percent in physical prototyping costs.

By Manufacturing Business Technology Staff January 29, 2009

Siemens PLM Software says a new global initiative and online resource center

“Since we introduced the Velocity Series portfolio, one of the top requests from small to medium-size businesses (SMB) is to provide tools that help them respond more quickly to customer demands,” said Bruce Boes, VP of Global Velocity Series Marketing. “Small businesses have special needs and limited resources, yet they [must have] the ability to [deliver] innovative products rapidly. This initiative focuses on enabling our customers to respond better to their customers so they can turn more ideas into successful products.”

A recent report out of Boston-based Aberdeen Group indicates top SMBs use PLM to respond effectively and efficiently to customer needs.

“Our research shows [various] pressures driving product-development improvements ultimately tie back to customer responsiveness,” says Chad Jackson, VP of the Product Innovation practice at Aberdeen. “Unfortunately these [SMBs] are highly constrained in terms of budgets, time lines, and skilled workforce. Our recent studies show that top-performing organizations leverage a comprehensive tool set including CAD/CAE/CAM—as well as PLM—for an approach to product development that allows them to respond effectively and quickly to changing customer needs without sacrificing high-performance expectations [within their] engineering organizations.”

In this new initiative, Siemens PLM Software shows customers how to reduce customer delivery by 50 percent, reduce engineering change orders by 40 percent, and save 30 percent in physical prototyping costs.

Siemens PLM Software’s top-performing SMB customers use PLM to achieve these kinds of savings so they can respond quickly to customer needs:

• Vikram Sirur, managing director at Miven Machine Tools Ltd ., says Siemens PLM Software “is helping us meet customers’ requirements in terms of quality, delivery, and product performance.”

• Luisito Chong, manager of production engineering at Angelus Sanitary Can , explains, “We wanted the productivity gains and the superior visualization that 3D offers so we could continue to meet our customers’ requests.”

• Bob Schafbuch, assistant VP of enterprise applications for Integrated DNA Technology ’s manufacturing locations, believes “it will be much easier to meet the FDA’s documentation requirements. This has been such a huge leap for us.”

Siemens’ online resource center holds a variety of tools for assessing one’s customer responsiveness, case studies on how other customers have improved responsiveness, as well as multiple videos and industry analyst white papers. Also available are details on capabilities for product development, and how manufacturing and project management roles play into responding better to customers.