Video: Tips for engineering maintenance and service contracts
Service and maintenance agreements are important for engineers and system integrators who can provide those services. Those involved should carefully define warranties, scope, deadlines, and payment structure.
Mark Voigtmann, general counsel for Control System Integrator Association (CSIA), and attorney with Faegre Baker Daniels, outlines key points to remember when considering maintenance and service contracts for automation, controls, or operations engineering. Voigtmann made the comments after a presentation on the same topic at CSIA 2012 Executive Conference, the 19th Annual Executive Conference, in May, in Scottsdale, Ariz.
(Video is about 3:00 minutes.)
– Mark T. Hoske is content manager, CFE Media, Control Engineering, Plant Engineering, and Consulting-Specifying Engineer.